Politik om beskyttelse af persondata

 

Last Updated: November 1, 2025

StilNord operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“the Services”). StilNord is powered by Shopify, which enables us to deliver these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymous data or data that has been de-identified so that it can no longer identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card, debit card, and bank account numbers, payment card details, bank account information, transaction details, payment method, payment confirmation, and other payment information.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your previous transactions.

  • Communications with us, including information you include in correspondence with us, such as when you contact customer support.

  • Device information, including details about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information, including details about your interactions with the Services, such as how and when you access or navigate through them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

  • Automatically through the Services, including from your device when you use our products or services, visit our websites, and through cookies or similar technologies.

  • From our service providers, including when they collect or process personal information on our behalf (e.g., analytics, payments, fulfillment).

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Customizing, and Improving the Services

We use your personal information to deliver the Services to you — including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences, sending account-related notifications, processing purchases, returns, exchanges, or cancellations, managing your account, handling shipping, enabling returns and exchanges, allowing you to leave reviews, and creating a personalized shopping experience (e.g., recommending products).

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending emails, SMS messages, or postal promotions, and showing you online advertisements for products or services on our site or others, including based on previous purchases or interactions.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping experience, detect, investigate, or respond to fraudulent, illegal, or malicious activity, protect public safety, and secure our Services. You are responsible for protecting your account information — we strongly recommend not sharing your username or password.

Communication

We use your personal information to provide customer support, respond to your inquiries, deliver effective Services, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or regulatory authorities, investigate or participate in legal proceedings, and enforce our Terms or policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

  • With Shopify, vendors, and other third parties performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).

  • With business and marketing partners to provide marketing services and advertisements to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different store owners and websites.

  • When you request or consent to the sharing of information with third parties, such as social media integrations or product delivery requests.

  • With our affiliates or corporate group.

  • In connection with a business transaction such as a merger, acquisition, bankruptcy, or for legal compliance, enforcing our Terms, or protecting rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services to provide and improve them. Information you submit to the Services is shared with Shopify and third parties, which may be located in other countries, for these purposes.

We also use certain enhanced Shopify features that incorporate data from your interactions with our store, other merchants, and Shopify itself. In these cases, Shopify is the controller responsible for processing your personal data.

To learn more about how Shopify uses your personal information and your rights, visit Shopify’s Consumer Privacy Policy. Depending on your location, you may exercise certain rights via Shopify’s Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow a link to an external site, please review that site’s privacy and security policies. We are not responsible for the privacy or security practices of such sites. Information you share publicly or semi-publicly (e.g., on social media) may be viewed by others without limitation.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion. We do not knowingly “sell” or “share” (as defined by applicable laws) personal data of individuals under 16 years of age.

Security and Data Retention

Please note that no security measures are perfect, and we cannot guarantee absolute security. Information transmitted to us may not be secure in transit — do not send sensitive information via insecure channels.

We retain your personal information only as long as necessary to maintain your account, deliver Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Right of Access / To Know – Request access to the personal data we hold about you.

  • Right to Deletion – Request that we delete your personal information.

  • Right to Correction – Request that we correct inaccurate information.

  • Right to Data Portability – Request a copy of your data or transfer it to a third party.

  • Right to Opt-Out of Sale or Targeted Advertising – Depending on your jurisdiction, you may opt out of “selling” or “sharing” your data for targeted advertising purposes. You may exercise these rights here.

If you visit our website with the Global Privacy Control signal enabled, we will treat this as a valid opt-out request for the device and browser used. Learn more at globalprivacycontrol.org.

We do not recognize other “Do Not Track” signals from browsers or devices.

You can also manage your communication preferences at any time by unsubscribing from promotional emails. We may still send non-promotional messages (e.g., order confirmations or account updates).

If you live in the UK or EEA, you may also have the following additional rights:

  • Right to Object / Restrict Processing – Request that we stop or limit our processing of certain data.

  • Right to Withdraw Consent – Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.

To exercise your rights, use the methods provided on the Services or contact us using the details below.

We will not discriminate against you for exercising your rights. We may need to verify your identity before fulfilling your request.

Complaints

If you wish to complain about how we process your personal data, please contact us using the details below. Depending on your location, you may also have the right to appeal or file a complaint with your local data protection authority. For EEA residents, a list of authorities can be found here.

International Transfers

We may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information out of the EEA or the UK, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements approved by the relevant authority, unless the destination country has been deemed to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the revised policy on this website, update the “Last Updated” date, and notify you as required by law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us at:

📧 info@stilnord.dk
📍 Tolderlundsvej 91, Odense C, 5000, Denmark

Under applicable data protection laws, StilNord is the data controller of your personal information.